May as well use the Post Office

I ordered a small package from the USA and used Aramex Global Shopper to deliver from the USA to me in SA. This service is mostly pretty good and reliable. However, in this case, one individual's \couldn't give a rats ****\" attitude made for a very unpleasant experience.<br> <br> I needed the item urgently for an upcoming business trip which is why I used ARAMEX. I emailed the tax invoice to Vusi prior to the item arriving in Johannesburg so that it could be pre-cleared and delivered on time. Several emails later I had no reply so I phoned Vusi on the day prior to my departure. He indicated that the item had in fact cleared customs and was supposed to have been delivered to me already and would arrange it be delivered to me after hours. He promised to phone me later to confirm what had been arranged. Vusi then failed to contact me, just before 17:00 I phoned him again and reminded him that he was going to contact me. He said he was arranging an after hours delivery and PROMISED to phone me. Of course he never did, the package was not delivered. In fact it is now 4 days later and it has still not been delivered. Vusi hasn't as much as sent an emal.<br> <br> "