SV
Stephen V

1 reviews | Active since Mar 2014

08 Jan 2016, 12:32

Lying about an attempt of delivery

After ordering something online the seller got in contact with me saying that Aramex has attempted to deliver the parcel twice already and the third time they will return the goods. After looking at the history it states that they tried ONLY once to deliver the parcel on Thursday and that I was not home. This is a lie I was home all day so that I could receive this parcel. Not only that if they had been there they would have left a notice In the mail box and there was none. I can let this go if it was the first time but this has been the 2nd time that this has happened with Aramex for two different parcels. <br> <br> Tacking number:PN*** <br> <br> Shipment History<br> Location Date Activity<br> Cape Town, South Africa 1/8/2016 7:33:00 AM Out for Delivery<br> Cape Town, South Africa 1/7/2016 5:55:00 PM Attempted Delivery - No One Home / Unable to Contact<br> Cape Town, South Africa 1/7/2016 2:09:00 PM Out for Delivery<br> Cape Town, South Africa 1/7/2016 7:24:00 AM Out for Delivery

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Replies (1)
Aramex South Africa
Aramex South Africa's reply08 Jan 2016, 13:35
Official
Hello Stephenv2,

Thank you for sharing your comments with us ,

Kindly accept our apologies for the frustration and inconvenience caused in this regard.

We have escalated the delay to our operations in Cape Town to address this with the driver concerned.

Please do not hesitate to contact us for further assistance.

Kind Regards
Tshegofatso Dubula