LOST PACKAGE

<p>Good day</p> <p> </p> <p>For the first time I made use of Aramex Coureers and got a terrible service.</p> <p>On the 27 Feb 2017 I sent a package to my daugter with waybill nr ********** 9983, on the 3rd of March she received a packeg with sunglasses and it is NOT what I sent, infact my package had value. I called Aramex and told them that she received a package that was not hers and they came and picked it up WITHOUT the correct package. Now they just say the package is lost...HOW IS THAT POSSIBLE?? How can you as coureer company let someone sign that is not at the right adress or the right person?</p> <p>Or how did they maybe switch waybills??</p> <p>This is VERY unacceptable and unprofesional .</p> <p> </p> <p>I need your help please.</p> <p> </p> <p>Thank you</p>