mP
mario P
1 reviews | Active since Jun 2015
25 Jun 2015, 11:20
Lithium-Ion
Hi,<br> <br> It's as if Aramex don't have enough to deal with AS IS with their disgustingling poor Service,NOW they went and decided that they DO NOT SHIP ANYTHING Containing a lithium-Ion battery! NO Prior NOTIFICATION to customers nothing on your website nothing! It took your staff 3 days to confirm this as they could not respond to this!!! Why is it that TNT,DHL can ship devices containing lithium batteries but Aramex suddenly refuse to?? Aramex Global Shopper that ships selected items only??? Utter BS!!!!
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Aramex South Africa's replyOfficial
26 Jun 2015, 08:36Hello MGP,
Thank you for taking the time to share your comments with us.
We sincerely apologise for the inconvenience cause in this regard. As per our communications with you we have investigated the matter and a conclusion has been sent to you with regards to the shipping of these products.
We value your input and feedback and would like to assure you of our commitment to you as a valued customer.
Kind Regards,
Hein Bruyns
Customer Service Executive
Thank you for taking the time to share your comments with us.
We sincerely apologise for the inconvenience cause in this regard. As per our communications with you we have investigated the matter and a conclusion has been sent to you with regards to the shipping of these products.
We value your input and feedback and would like to assure you of our commitment to you as a valued customer.
Kind Regards,
Hein Bruyns
Customer Service Executive
Aramex South Africa's reply26 Jun 2015, 08:36
Official
Hello MGP,
Thank you for taking the time to share your comments with us.
We sincerely apologise for the inconvenience cause in this regard. As per our communications with you we have investigated the matter and a conclusion has been sent to you with regards to the shipping of these products.
We value your input and feedback and would like to assure you of our commitment to you as a valued customer.
Kind Regards,
Hein Bruyns
Customer Service Executive
Thank you for taking the time to share your comments with us.
We sincerely apologise for the inconvenience cause in this regard. As per our communications with you we have investigated the matter and a conclusion has been sent to you with regards to the shipping of these products.
We value your input and feedback and would like to assure you of our commitment to you as a valued customer.
Kind Regards,
Hein Bruyns
Customer Service Executive