Lies and lies upon lies extremely upset

I am really upset and disappointed with the service. I made payment on the 5th of November and called aramax to find out when I will receive my delivery I was told 5 days from the 5th which is the 10th. Yesterday when i called i was told either today or tomorrow 12th or 11th id receive my delivery. I called again today to check and now the agent says payment only shows now and delivery will happen 3 to 4 days after the 14th. I am leaving on holiday on the 14th. The items are for the holiday. And no 1 from aramax has any help to offer. This is the worst service ever