It's easier pulling teeth and herding cats than trying to get your shipment from Aramex

This is not the first time that this has happened now

For the past 2 days I get the message from Aramex to say that they will be delivering today, but at the end of the day when I try to track my parcel again it just says delivery attempted, customer could not be reached

I work from home so there is absolutely no way that I would not know that someone is in front of my gate And nobody has tried to contact me to say that they are here Is this not why we give our contact details? So that they are able to phone and reach us, but this just doesn't get done

When I try and phone the call centers nobody ever picks up, this morning I was on hold for almost 30 minutes with nothing happening The so called amazing chat bot where you can also chat to an agent is also less than useless. You just receive a generalized message of so sorry high call volume will get to you when we can

Good to know that Aramex loves to be able to take your money but when they need to supply you with customer service and your products it is the worst and slowest process

It's easier pulling teeth and herding cats