mL
miguel L
1 reviews | Active since May 2015
07 Mar 2016, 22:48
item number PP***
Hi there, my parcel PP*** was damaged on its was to jersey island from middelburg south africa, i have photos of the damaged box and goods, i requested insurance for R25 000 which is stated on my waybill. I need to resolve this please
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Aramex South Africa's replyOfficial
10 Mar 2016, 10:34Hello miguelktm63,
Thank you for sharing your comments with us. We sincerely apologise for the great inconvenience caused.
We are investigating the root cause of the damages and would like to assure you of our commitment to resolving the matter swiftly.
We always take great pride throughout our network with your shipments and endeavour to resolve this as soon as possible.
We will remain in contact with you throughout the investigation.
If you need any further assistance please don't hesitate to contact us again.
Kind Regards
Hein Bruyns
Customer Service Executive
Thank you for sharing your comments with us. We sincerely apologise for the great inconvenience caused.
We are investigating the root cause of the damages and would like to assure you of our commitment to resolving the matter swiftly.
We always take great pride throughout our network with your shipments and endeavour to resolve this as soon as possible.
We will remain in contact with you throughout the investigation.
If you need any further assistance please don't hesitate to contact us again.
Kind Regards
Hein Bruyns
Customer Service Executive
Aramex South Africa's reply10 Mar 2016, 10:34
Official
Hello miguelktm63,
Thank you for sharing your comments with us. We sincerely apologise for the great inconvenience caused.
We are investigating the root cause of the damages and would like to assure you of our commitment to resolving the matter swiftly.
We always take great pride throughout our network with your shipments and endeavour to resolve this as soon as possible.
We will remain in contact with you throughout the investigation.
If you need any further assistance please don't hesitate to contact us again.
Kind Regards
Hein Bruyns
Customer Service Executive
Thank you for sharing your comments with us. We sincerely apologise for the great inconvenience caused.
We are investigating the root cause of the damages and would like to assure you of our commitment to resolving the matter swiftly.
We always take great pride throughout our network with your shipments and endeavour to resolve this as soon as possible.
We will remain in contact with you throughout the investigation.
If you need any further assistance please don't hesitate to contact us again.
Kind Regards
Hein Bruyns
Customer Service Executive