Is it so hard to take note?

First I call and ask them nicely not to deliver between 8-12 on Monday any other time is perfect, what do they do? Try to deliver at that time, call me 10 times and leave with my parcel. Then I ask to please deliver the following morning what do they do? Tell me it's coming in the morning and doesn't show up. Then I call and they promise me it's coming in the next 40 mins and still has not shown up. I'm starting to think this company is purposefully trying to **** me off. The item needs to come literally 10 mins down the road but because of covid shipping was required. Now Aramex goes and does this. This is no longer funny