1 reviews | Active since May 2016
Inside job at aramex
<p>I sent a parcel 2 weeks ago via aramex <span style="font-family: 'Avenir W01';"> </span></p> <p>*** tracking no.. </p> <p>Some1 working for or with aramex stole my phone from inside</p> <p>Then put another red aramex bag and sent only the phone pouch after *****ing the phone</p> <p>Ive been waiting for 2 weeks.. </p> <p>Only answer is that footage is being reviewed</p> <p>Please ppl dont send valubles via aramex </p> <p>*****s from within</p> <p>Irrespective of whats written by aramex that items are secure with them</p> <p> Still waiting for my refund </p>
Dear Masee K,
Thank you for taking the time to share your comments with us. We sincerely apologise for the great inconvenience this has caused.
As per our discussions with you, we take this matter very serious and are investigating thoroughly to ensure that the situation receives the necessary corrective action. We will continue to keep you updated throughout the process and inform you of all the developments.
If you need any further assistance in the mean time please don't hesitate to contact us again.
Kind Regards,
Aramex SA
Dear Masee K,
Thank you for taking the time to share your comments with us. We sincerely apologise for the great inconvenience this has caused.
As per our discussions with you, we take this matter very serious and are investigating thoroughly to ensure that the situation receives the necessary corrective action. We will continue to keep you updated throughout the process and inform you of all the developments.
If you need any further assistance in the mean time please don't hesitate to contact us again.
Kind Regards,
Aramex SA