Incompetence: No feedback and NO customs clearance

It is now almost 2 weeks since I was last contacted by Aramex regarding this package and exactly 1month since it has landed in South Africa. It is also over 2 weeks since my last report on Hello Peter regarding this and still nothing gets resolved.<br> <br> To date it has still not cleared customs despite some lame explanation provided by Greg (or maybe Craig) that customs have new policies and detains certain packages for inspection and now have a backlog. I mean, 1 month after being submitted to customs.. UNACCEPTABLE.<br> <br> The delay is costing me in the thousands of Rands monthly as the item is crucial to the success of my business. Aramex does not care and I'm sure will not offer compensation for their lack of ability to provide a reliable service.<br> <br> PLEASE LOOK ELSEWHERE FOR INTERNATIONAL DELIVERY SERVICES. THEIR LOCAL SERVICE IS NOT UP TO STANDARD!!<br> <br> I HAD A PARCEL SENT BY EMS ON THE SAME DAY FROM THE SAME LOCATION AND IT WAS DELIVERED ALMOST 2 WEEKS AGO ALREADY.