I want my package now !!

Did not get my package but it says it was delivered successfully. I’m fuming rn as I got a mail and sms yesterday at 18:32 pm saying I successfully got my package when I did not . I didn’t even get a call from the driver . I want my package today , my package order toys***. I contact you this morning on WhatsApp and call and being told the package was delivered to a Themba , who the hell is that ? I did not receive my package not got a call from driver if he was here , he must show proof if he called me . I am want my package today !!!!