I received a call from Aramex South Africa on 15/06/2022 for a shipment that was confirmed as received. I could not answer the call as I was in a meeting. I then received an email to confirm my address to which a response was provided. From 15/06/2022 no

I received a call from Aramex South Africa on 15/06/2022 for a shipment that was confirmed as received. I could not answer the call as I was in a meeting. I then received an email to confirm my address to which a response was provided. From 15/06/2022 no one was providing response with regards to my parcel.

I called on the 20/06/2022, still no response provided. An agent by the name of Tshamano was supposed to call me back. He never did. I had to call again requesting for my order… I was informed after several calls and a complaint that my order is missing and I must contact the seller of the product. The level of unprofessionalism in this company is sickening. An order confirms as received and shortly grow feet and leaves their properties.

They need to change the way they service their customers as this is uncalled for. I have to wait another week to get my issue resolved just because this company is unprofessional and acting like amateurs.

I’m too angry about this. 👎🏼