mL
miguel L
1 reviews | Active since May 2015
29 Mar 2016, 18:52
i have still not been contacted by anyone
This is my post from 7th of March nobody has contacted me with information yet, why do you offer insurance if you cannot resolve my issue.<br> <br> Hi there, my parcel PP*** was damaged on its was to jersey island from middelburg south africa, i have photos of the damaged box and goods, i requested insurance for R25 000 which is stated on my waybill. I need to resolve this please<br> <br> Its been over 3 weeks and still no resolve<br>
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Aramex South Africa's replyOfficial
30 Mar 2016, 12:45Hello miguelktm63,
Thank you for taking the time again to share your comments with us. We sincerely apologise for the lack of feedback in this regard.
As per our discussions with you, we are attending to the matter with great attention to detail to ensure we resolve this as quickly as possible for you. We will absolutely keep you up to date with the developments as we continue to progress on this matter.
If you need any further assistance please don't hesitate to contact me immediately.
Kind Regards,
Hein Bruyns
Customer Service Executive
Tel: ***
Thank you for taking the time again to share your comments with us. We sincerely apologise for the lack of feedback in this regard.
As per our discussions with you, we are attending to the matter with great attention to detail to ensure we resolve this as quickly as possible for you. We will absolutely keep you up to date with the developments as we continue to progress on this matter.
If you need any further assistance please don't hesitate to contact me immediately.
Kind Regards,
Hein Bruyns
Customer Service Executive
Tel: ***
Aramex South Africa's reply30 Mar 2016, 12:45
Official
Hello miguelktm63,
Thank you for taking the time again to share your comments with us. We sincerely apologise for the lack of feedback in this regard.
As per our discussions with you, we are attending to the matter with great attention to detail to ensure we resolve this as quickly as possible for you. We will absolutely keep you up to date with the developments as we continue to progress on this matter.
If you need any further assistance please don't hesitate to contact me immediately.
Kind Regards,
Hein Bruyns
Customer Service Executive
Tel: ***
Thank you for taking the time again to share your comments with us. We sincerely apologise for the lack of feedback in this regard.
As per our discussions with you, we are attending to the matter with great attention to detail to ensure we resolve this as quickly as possible for you. We will absolutely keep you up to date with the developments as we continue to progress on this matter.
If you need any further assistance please don't hesitate to contact me immediately.
Kind Regards,
Hein Bruyns
Customer Service Executive
Tel: ***