ZM
Zandile M
1 reviews | Active since Mar 2016
26 Mar 2016, 19:42
i have not received my parcel
I have not received my parcel and I've been waiting for this parcel over 2weeks now i am very unhappy with their service and no one is giving me an explanation why have not received my parcel.
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Replies (1)
Aramex South Africa's replyOfficial
30 Mar 2016, 12:39Hello asanda@2016mjule,
Thank you for taking the time to share your comments with us.
We sincerely apologise for the delay in getting your parcel delivered to you. Due to an internal error the delivery was routed to the wrong destination. We have now fixed the error and the shipment will be delivered to you before the end of the day.
We take great pride in our service and we will take relevant corrective action to ensure this error does not happen again.
If you need any further assistance please contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive
Tel: ***
Thank you for taking the time to share your comments with us.
We sincerely apologise for the delay in getting your parcel delivered to you. Due to an internal error the delivery was routed to the wrong destination. We have now fixed the error and the shipment will be delivered to you before the end of the day.
We take great pride in our service and we will take relevant corrective action to ensure this error does not happen again.
If you need any further assistance please contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive
Tel: ***
Aramex South Africa's reply30 Mar 2016, 12:39
Official
Hello asanda@2016mjule,
Thank you for taking the time to share your comments with us.
We sincerely apologise for the delay in getting your parcel delivered to you. Due to an internal error the delivery was routed to the wrong destination. We have now fixed the error and the shipment will be delivered to you before the end of the day.
We take great pride in our service and we will take relevant corrective action to ensure this error does not happen again.
If you need any further assistance please contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive
Tel: ***
Thank you for taking the time to share your comments with us.
We sincerely apologise for the delay in getting your parcel delivered to you. Due to an internal error the delivery was routed to the wrong destination. We have now fixed the error and the shipment will be delivered to you before the end of the day.
We take great pride in our service and we will take relevant corrective action to ensure this error does not happen again.
If you need any further assistance please contact us again.
Kind Regards,
Hein Bruyns
Customer Service Executive
Tel: ***