I have not received my parcel

Item: Aramex South Africa
Rating: 2
Author: Zanele M

My parcel has been out for delivery from 30/11/2015 till today 08/12/2015. I've called the jhb branch several times, but they've been passing me from one person to another, then told me that the person I have to speak to is not at her desk, they took my numbers and promised to call me back. Today was not the first time I tried contacting them but still no one got back to me. ***

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Replies (1)

Aramex South Africa's replyOfficial

09 Dec 2015, 12:46

Hello Zmalinga933,

Thank you for sharing your comments with us.

Kindly accept our most sincere apologies with regards to the delay in the delivery of your parcel .

We tried calling you on the number provided however it goes to voicemail. Kindly advise the suitable time to contact you or an alternative number to call you on .

Please do not hesitate to contact us for further assistance.

Kind Regards
Tshegofatso Dubula

Aramex South Africa's reply09 Dec 2015, 12:46

Official