I HAVE BEEN ****** BY ARAMEX

I am a very unhappy client right now , Aramex South Africa is so *********** , I have bought hair from Allie express early this and was delivered on time but Aramex decided to keep my stuff , i have sending email to different people , and no one wants to take give the answers of where my stuff is , I have been sent pillar to post , but no help , I am so annoyed right by people that are getting paid for nothing , I work hard for my money , so I expect to be served with good customer service especially when I have paid so much money , they also charged their invoice of around R4000 and after i have paid that , they now Quite , The last person i was assisted by was Darren Naidoo , now he is not responding to my emails , after I have paid Him