I have a bone to pick with Aramex.

Let me just start off with I've never had to deal with Aramex until now. I've only heard bad things.

My parcel was supposed to arrive 6-8 days ago, which is whatever, I understand things take time sometimes.

I tried to track my parcel the first four days, and it said my number didn't exist. So I tried to find a contact form online for them to no avail. Their website is like a labyrinth. I messaged them on Facebook and only got an auto response with a contact form. Cool. Fill in the form. Never got any reply. But a few hours later, magically my tracking is up online and working.

The parcel finally arrives in my city and is out for delivery. I, like everyone else with nothing better to do, wait by the window staring outside into the rain. No one came, nothing was delivered. I check the tracking details and they say that it was unable to be delivered! No courier came, there was no call card left, mainly because no one actually tried to deliver anything.

Now I'm led on another labyrinth through their site trying to find somewhere that links to where I can get it redelivered. Found a page, and it had no submit option! Couldn't put in the call card code, because well, they never left one. What a **** show. Absolutely the worst company I've ever had to deal with. **** service (none), zero communication, and **** unusable website. Not sure where to go from here cause I never got a call card. Can't believe the audacity they have to say they tried to deliver when they never showed up.