I hate this company, I've lost a lot of money because they can't deliver

I cannot even describe the horrific service I have received from this company. I have lost money and clients due to them. 3 parcels arrived in Johannesburg between 4 and 5 June 2020. I sent all the required documentations. I even paid the customs fees which were required. Today is 6 July, a month later the parcels are still stuck somewhere and there's no update. I have called to be transfered and then the phone gets cut. Spent so much money calling with no answer. I sent emails and they don't respond. They send me an email with invoice for me to pay customs fees and after that they disappear. I even went to their warehouse in Limbro Park to be advice to go to the other warehouse in Modderfonetin and couldn't be helped. I was told the people are working from home and they come sometimes. I have lost money and clients. My business is suffering because I can't provide products to my client or even sell. Had to refund some people who I'm sure won't buy from me again. I regret the day I signed up for the global shopper ******* which as now almost tripled the charges. I have received parcels sent by DHL and UPS after the parcels sent by Aramex were already in the country. It took DHL and UPS a week to get my parcels in the country, clear them from customs and even deliver within a week Aramex is going on for 2 months already. I hate this company and please stay away unless you want stress and destroy your business.