I arrived at destination before Aramex

• On the 27th of November 2021 I sent very important documents. This was very urgent so I used an overnight service because of the urgency of the delivery. • I used a company called ARAMEX. After 3 days of no delivery, I attempted to call them. I used a lot of airtime and still I just listened to automated messages. Eventually after many attempts, I got hold of someone who promised me the delivery would be done that day. Three days later and numerous phone calls, no delivery. I decided to go to pik n pay which is the supermarket I posted it from. • When I asked them what I should do, they told me they have nothing to do with Aramex and that I should call them directly. Told them that calling them was of no use. They said sorry they can’t help. • I was then referred to an Aramex employee who was there at the time and he said he can’t help me either. He gave me a number to call, which I tried in front of him and still no answer. He walked away saying sorry he can’t help me any more than he has. • Today is the 10th of December 2021 and still no delivery. I am concerned because the documents I sent contain all my personal details as well as my vehicle details. Not to mention that I cannot drive my car because I cannot renew my licence. And also penalties that are incurring in the process. • When you call this company all you hear are automated messages telling you how reliable and efficient this company is. False advertising.