Human efficiency makes up for computer error

<p>On 9 May 2016 I got a notification that my shipment was ready. I logged on to the Aramex Global Shopper website, but there was a system error, so I could not pay onine. Luckily my reminder to pay was sent by Dylan Benatar.</p> <p>I wrote him an email about the payment error and he not only confirmed that it was a system glitch, but helped me to make alternative payment arrangements. He was helpful, friendly and very professional. What a pleasure! </p>