1 reviews | Active since May 2015
How did my parcel end up in Pretoria?
<p>Sunday 17/07 I sent out a parcel via the Aramex drop box at Pick n Pay Stone Towers King Williams Town and I've been tracking and it shows nothing on their system a lady named Candice W at their EL branch tried helping me today but I guess she failed. Now about 20 mins ago I received a text from a lady in Pretoria saying that she's got my parcel and I must arrange with Aramex to fetch it. Freaken Pretoria! How did parcel that was only meant to be delivered 67km from that Pick n Pay end up in a place over A 1000KM away HOW??? </p> <p> </p> <p>IM LIVID right now because that parcel is needed by end of business tomorrow,how the **** am I gonna get business again if it's not delivered? </p> <p> </p> <p>Sort it out fast! It must be in EL by 4 at the receivers addres . </p>
Dear Sigongile Ngcesa,
Thank you for taking the time to share your comments with us. We sincerely apologise for the great inconvenience in this regard.
As per our discussions with you, the shipment was routed to the wrong destination due to an unfortunate sorting error on our part. We are terribly sorry for this and we are correcting this mistake as we speak. We will continue to be in touch with you until delivery takes place to the intended recipient.
If you need any further assistance please don't hesitate to contact us again
Kind Regards,
Aramex SA
Dear Sigongile Ngcesa,
Thank you for taking the time to share your comments with us. We sincerely apologise for the great inconvenience in this regard.
As per our discussions with you, the shipment was routed to the wrong destination due to an unfortunate sorting error on our part. We are terribly sorry for this and we are correcting this mistake as we speak. We will continue to be in touch with you until delivery takes place to the intended recipient.
If you need any further assistance please don't hesitate to contact us again
Kind Regards,
Aramex SA