Horrible service

I ordered a pair of shoes from the USA approximately a month ago. I was given the choice of having either DHL or Aramex deliver the parcel. I chose Aramex as they were slightly cheaper. I will forever regret this decision. <br> <br> My parcel no *** has not yet been delivered. I tried to track it online only to discover that it has been at the Aramex Jhb International office since the 26/04/2015. I have called Aramex several times & none of their consultants has a reasonable explanation as to what the delay is for.<br> <br> I honestly believe3 that the local postal service would have done a better job. I will never use Aramex again if I have a choice in the matter.