High 5 for Aramex

Aramex was running late with deliveries for some or other reason and I needed my goods by Wednesday at the latest. They had usually delivered to me (via their George office) by 10:00 every Wednesday in Hout Bay. We moved to Durbanville a few weeks ago and this was my first delivery in Durbanville. It was imperative that I received it today (Wednesday) and when it hadn't arrived by 15:00 the sender followed up for me, reporting back that she had been informed it would be delivered between 18:00 and 19:00. Well 19:00 came and went, and I gave up, anticipating a sleepless night ahead. Then at about 20:15 I got a call from Aramex saying their driver was in my road but couldn't find the number. The gentleman stayed on the line while I went outside, but no-one was there. He then made a call to the driver who, it turned out, was in the wrong road. They gentleman on the phone told me to go back inside and that the driver would be with me in about 5 minutes. It took him a little longer than that, but he did eventually arrive, much to my relief. Poor driver must have got home at goodness knows what hour! So although there were delays with their deliveries (and I guess this happens in any business), they ensured that my delivery got to me on time, as I was going to be away for 2 weeks from 09:00 the next morning! A high 5 to Aramex for going the extra mile. I am most grateful to you.