1 reviews | Active since May 2016
GREAT CUSTOMER SERVICE, QUICK RESPONSE, VALUE FOR MONEY! THEY LITERALLY HAVE THEIR DUCKS IN A ROW!
<p>3 days ago I had a problem with this company, a parcel I had sent to a customer ended up in the wrong province. When I picked this up, I called them immediately. They were quite swift to respond, stopping the driver and the parcel. The parcel was sent to the address on the waybill within 6hours. Needless to say, myself and my customer were elated. The driver made sure that my customer received the parcel, waiting for her at the building even though her phone was off. </p> <p>I am now an ARAMEX stan! Orders I have dispached today I have sent via ARAMEX drop-box. I, as a business owner know that there are a lot of moving parts and its how to respond to a crisis that matters. </p> <p> </p> <p>You guys deserve a BELL'S!</p> <p> </p>
Dear DimondPhume,
Thank you so much for your fantastic feedback and kind words. We truly value your business and appreciate that you took the time to share this.
In our industry we understand that things can go wrong at times but our reaction time to fixing problems is always top notch. We take great pride in our service and receiving such comments form you lets us know that we are on the right track.
If you need any further ***istance please don't hesitate to contact us again.
Kind Regards,
Aramex SA
Dear DimondPhume,
Thank you so much for your fantastic feedback and kind words. We truly value your business and appreciate that you took the time to share this.
In our industry we understand that things can go wrong at times but our reaction time to fixing problems is always top notch. We take great pride in our service and receiving such comments form you lets us know that we are on the right track.
If you need any further ***istance please don't hesitate to contact us again.
Kind Regards,
Aramex SA
