TV
Thav V
1 reviews | Active since May 2013
01 Apr 2016, 21:31
Goods not delivered for 30days
I'm waiting for a package I ordered a month ago!!! The goods will surely expire before I receive them.<br> Previously had good service with my last order arriving within 4 days but this time around I have been waiting for a month and no news. Can't stand this
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Replies (1)
Aramex South Africa's replyOfficial
04 Apr 2016, 16:10Hello Thav,
Thank you for taking the time to share your comments with us. We sincerely apologise for the great inconvenience caused in this regard.
As per our discussion, the shipment is currently still held by the South African Port Health department for inspection. Once this has inspection has been completed we will proceed with clearance and delivery to you.
We take all complaints very serious and will ensure that we keep you updated on the progress of the shipment going forward.
Kind Regards,
Hein Bruyns
Customer Service Executive
Thank you for taking the time to share your comments with us. We sincerely apologise for the great inconvenience caused in this regard.
As per our discussion, the shipment is currently still held by the South African Port Health department for inspection. Once this has inspection has been completed we will proceed with clearance and delivery to you.
We take all complaints very serious and will ensure that we keep you updated on the progress of the shipment going forward.
Kind Regards,
Hein Bruyns
Customer Service Executive
Aramex South Africa's reply04 Apr 2016, 16:10
Official
Hello Thav,
Thank you for taking the time to share your comments with us. We sincerely apologise for the great inconvenience caused in this regard.
As per our discussion, the shipment is currently still held by the South African Port Health department for inspection. Once this has inspection has been completed we will proceed with clearance and delivery to you.
We take all complaints very serious and will ensure that we keep you updated on the progress of the shipment going forward.
Kind Regards,
Hein Bruyns
Customer Service Executive
Thank you for taking the time to share your comments with us. We sincerely apologise for the great inconvenience caused in this regard.
As per our discussion, the shipment is currently still held by the South African Port Health department for inspection. Once this has inspection has been completed we will proceed with clearance and delivery to you.
We take all complaints very serious and will ensure that we keep you updated on the progress of the shipment going forward.
Kind Regards,
Hein Bruyns
Customer Service Executive