1 reviews | Active since Dec 2016
Global Shopper Horror
<p>Aramex, please leave international shipping to those who are able to deliver. Just for those people of thinking of using Aramex for international shipments, DON'T. Expercially if you are a business, you will leave your customers disappointed. A package arrived to my inbox on the 27th of Jan 2017. Today is the 9th of Feb 2017 and i still don't have my package. One person has contacted me to get my ID number (after i have asked twice for my importers code to be saved on the system), no further communication. Another "Customer Rpresentative" named Lettie, contacted me claiming to want to help me. Two emails later, no communication still. I cannot begin to explain my frustration. </p>
Dear Willie Botes,
Thank you for bringing this matter to our attention.
We apologize for the inconvenience caused with the delivery of your consignment.
Your complaint has been escalated to our Express Team Seniors and contact will be made with you shortly
Kind Regards,
Customer Care Johannesburg - Aramex SA
Dear Willie Botes,
Thank you for bringing this matter to our attention.
We apologize for the inconvenience caused with the delivery of your consignment.
Your complaint has been escalated to our Express Team Seniors and contact will be made with you shortly
Kind Regards,
Customer Care Johannesburg - Aramex SA
