*****

The Aramex Durban company never take their customers complaints seriously and never have respect for their customers. Their delivery guy didn't deliver my parcel and falsified the signature. I communicated the matter with one of the superiors by the name Vani. I was hoping for a good feedback after then. But they never came back to me for days and I called Vani back and she told me to call the delivery guy (Sifundo)who was supposed to deliver the parcel. The guy told me the company was going to replace the parcel. Days go by then I again I text Vani asking her when should I expect the replacement of my parcel as Sfundo told me the company decided to replace the parcel. Vani tells me that she doesn't know of that kind of arrangement I must call Sfundo to contact her. Please tell me how professional are they? They never contact me, whenever I contact them they refer me to the next person and that also consume my airtime. Even today I don't know where is my parcel and I never get any promise from Aramex that I will be refunded for my missing parcel. Really upset