JR
Jeanne R

1 reviews | Active since Mar 2009

26 Sept 2016, 11:47

EXTREMELY POOR SERVICE

<p>I am an Aramex global shopper, but there is literally zero service from these guys at Aramex JHB. I have been waiting for express delivery for an item that has been with them in JHB since 12 September. I have sent numerous emails to them which no one has bothered to respond to, in fact Lunga Nkosi just deletes the emails without even bothering to read them! I received a telephonic call last week to apologise for the no delivery of my express parcel and was promised I would receive my order by Friday... it is now Monday and I still have nothing, my emails still go unanswered: shame on you Lunga, Lindsay, Michaeline, Mark and all the others at ARAMEX!</p> <p> </p> <p>Great product poor commitment to service from staff at Aramex...</p>

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Replies (1)
Aramex South Africa
Aramex South Africa's reply26 Sept 2016, 12:17
Official

Good morning Jeanne

Thank you for bringing this to our attention.

In order for me to investigate, kindly confirm waybill number.

Kind regards

Johannesburg Customer Care