1 reviews | Active since Jan 2016
EXTREMELY happy with the Service from Aramex!
I was expecting a parcel from Canada sent by a Canadian Company via Aramex. This company then messed up the Customs Invoice and Declaration of Value of Goods. My parcel was then held up at Customs for inspection.<br> <br> After getting in contact with Hein, this issue was dealt with extremely swiftly. He requested Proof of Payments and Invoices from me and sent them through to Bianca (who deals with Customs directly) straight away. My parcel was then released within the same day and I'm hoping to receive it by end of the week.<br> <br> Thank you SO much for going the extra mile, keeping me updated every step of the way AND for always being extremely friendly even though I was making a bit of a nuisance of myself.<br> <br> I truly appreciate the amazing service. Not sure what all these other complaints are, but I will ONLY use Aramex in the future, thanks to Hein and Bianca.<br> <br> Cheers,<br> Jaco<br> <br> PS: Someone should give them a raise!
Thank you for sharing your comments with us,
We appreciate you taking the time to share your positive feedback with us . We are working hard in ensuring that we provide you with the best service we will keep you constantly updated with the progress.
We take great pride in providing a world class service and receiving such excellent feedback from our valued customers lets us know we are on the right track.
Please do not hesitate to contact us for further assistance.
Kind Regards
Tshegofatso Dubula
Thank you for sharing your comments with us,
We appreciate you taking the time to share your positive feedback with us . We are working hard in ensuring that we provide you with the best service we will keep you constantly updated with the progress.
We take great pride in providing a world class service and receiving such excellent feedback from our valued customers lets us know we are on the right track.
Please do not hesitate to contact us for further assistance.
Kind Regards
Tshegofatso Dubula
