Extremely Disappointed with Aramex SA – No Delivery, No Updates, No Accountability

I am extremely disappointed with the service (or lack thereof) from Aramex South Africa. I sent a parcel from Shoprite Florida (Aramex drop-off point) on the 29th of May 2025, destined for Port Elizabeth. Today is the 17th of June 2025, and I have received no update whatsoever regarding its whereabouts.

To make matters worse, Aramex is completely unreachable. I have tried contacting them via phone – no one answers. I reached out on their Facebook page – no response. It is as though they do not exist once they’ve taken your money.

This is a clear **lack of professionalism, accountability, and basic customer service**. If Aramex is no longer interested in offering courier services, they should shut down operations instead of wasting people’s time and money.

I truly regret using Aramex, and I wouldn’t recommend them to anyone. Avoid this courier company at all costs. I trusted them with my parcel, and they’ve completely let me down.

Aramex, if by any chance you do read this, kindly note that ignoring your customers does not make the problem go away, it only damages your reputation further.