EMPTY PROMISES - LIES - WORST CUSTOMER CARE SERVICE

EMPTY PROMISES - LIES - WORST CUSTOMER CARE SERVICE - NO TELEPHONE ETIQUETTE

1. There is one big LIE about attempted deliveries (there is a number to contact but no one tried and the receiver has been AT HOME) 2. Average 15' before one picks up your call then makes you wait a further 10' whilst checking on their ever so slow system then says they will escalate and call you back. THEY NEVER DO 3. Call centre agents behave like it is the biggest favor they are doing to calling customers 4. A parcel from Midrand to Alberton has taken 7 days and counting to be delivered on an apparent overnight service. EMPTY PROMISES

Now tell me when I can collect my parcel.