AB
André Barkley

1 reviews | Active since Dec 2017

10 Feb 2025, 13:45

******* driving and parking with horrible (no) customer support

On Wednesday, 5 February 2025, in front of the Herm**** Medi Village an Aramex driver *******LY parked in the middle of a road near an intersection, got out the unattendant vehicle to delivery a package for several minutes.

I reported this ******* parking and reckless behaviour to Aramex South Africa via Facebook with a photo of the vehicle. Also get a better company to handle your social media platforms, Aramex. The current company is doing a worse job than you!

Early Thursday morning someone tried to phone me from the Cape Town branch but this mamparra and/or ***ard didn't include his name in the voicemail nor a WORKING number - plus the audacity not to phone later with such a serious matter.

The next day (Friday) I phoned Aramex Cape Town and after struggling with the most rude agent, was told this matter has been forwarded and I will receive a call soon. Nobody called. I had to struggle AGAIN with the horrible so-called 'customer service' on Facebook with the agents there not being able to read or do their work. I was eventually told this matter has been forwarded and someone would get back in contact.

It's Monday today AND STILL nothing from Aramex which clearly shows that Aramex doesn't take this serious and allegedly condones ******* and reckless driving and parking while not caring about clients that try to bring this matter to them. You lot are a joke and a horrible joke. I think I must just go make a case at my nearest SAPS.

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