IB
Imile B

1 reviews | Active since Apr 2013

31 Mar 2016, 10:31

Don't want to ship my good / take no responsibilit

Hi<br> <br> <br> I have imported 9 packages from the USA via Aramex. All 9 of these packages contained Two way radios. I am a HAM Radio operator so I use it for that. Now I was busy with package number 10.<br> <br> No they say they can't ship it because it is a unacceptable product. So my question was, why did the first 9 packages have no problems.<br> <br> No they say they made a mistake and they can't ship this package due to the fact that they made a mistake for the first 9 packages. <br> <br> Now I must take the financial loss of that?<br> <br> <br> I don't think I am at fault here!!!<br> <br> <br> Very unhappy client, not leaving this here!!!!

0
Replies (1)
Aramex South Africa
Aramex South Africa's reply01 Apr 2016, 16:11
Official
Hello Imiledebruin,

Thank you for taking the time to share your comments with us.

As per our discussion, we have determined that the product is indeed allowed to be transported and we have already started the shipping process from the United States for you.

If you need a any further assistance please don't hesitate to contact us again.

Kind Regards,
Hein Bruyns
Customer Service Executive
Tel: ***