JS
Jacobus S

1 reviews | Active since Jul 2014

21 Sept 2016, 19:19

Does not care about clients

<p>I am awaiting some shipments from amazon.com and amazon.co.uk. I had verious queries about the shipments, none unswered. I beliefe the packages got lost. Aramex does not respond to my e-mails, they do not even respond on their on fb (they do use the normal auto responce nonsense. Please aramex, let a human respond to my query.</p> <p> </p> <p>do not respond if you can not tell me where package ********** 504 and ********** 874 is</p>

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Replies (1)
Aramex South Africa
Aramex South Africa's reply22 Sept 2016, 08:11
Official

Dear Mr Slabbert,

Thank you for bringing this to our attention.

Could you kindly provide us with a waybill number in order to investigate please?

Kind regards

Johannesburg Customer Care