KR
Kenneth R
1 reviews | Active since May 2014
13 Jul 2015, 01:52
Documents not collected
Over a week ago I asked Aramex to collect my documents, which I've already paid for, from New Zealand, important documents, they form part of our process to move to New Zealand! If this is what you call customer service then I am humpty dumpty!!!! Pathetic!!!!
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Aramex South Africa's replyOfficial
13 Jul 2015, 12:50Hello KennethFRich,
Thank you for taking the time to share your comments with us.
We sincerely apologise for the inconvenience caused in this regard. We are currently investigating the matter and will be in touch with you regarding the progress and the outcome of the matter. We have tried to make contact with you telephonically but unfortunately have been successful.
We will continue to monitor and update you via email.
Kind Regards,
Hein Bruyns
Customer Service Executive
Thank you for taking the time to share your comments with us.
We sincerely apologise for the inconvenience caused in this regard. We are currently investigating the matter and will be in touch with you regarding the progress and the outcome of the matter. We have tried to make contact with you telephonically but unfortunately have been successful.
We will continue to monitor and update you via email.
Kind Regards,
Hein Bruyns
Customer Service Executive
Aramex South Africa's reply13 Jul 2015, 12:50
Official
Hello KennethFRich,
Thank you for taking the time to share your comments with us.
We sincerely apologise for the inconvenience caused in this regard. We are currently investigating the matter and will be in touch with you regarding the progress and the outcome of the matter. We have tried to make contact with you telephonically but unfortunately have been successful.
We will continue to monitor and update you via email.
Kind Regards,
Hein Bruyns
Customer Service Executive
Thank you for taking the time to share your comments with us.
We sincerely apologise for the inconvenience caused in this regard. We are currently investigating the matter and will be in touch with you regarding the progress and the outcome of the matter. We have tried to make contact with you telephonically but unfortunately have been successful.
We will continue to monitor and update you via email.
Kind Regards,
Hein Bruyns
Customer Service Executive