DO NOT USE ARAMEX SA!

Terrible experience with Aramex South Africa!!! My package has been lost. Please do not use Aramex as a courier service. Their customer service is absolutely atrocious. An agent by the name of Julia is extremely unprofessional and her response to my complaint was "I am so sorry. Anything can happen. "I pay for a service that is meant to be secure, reliable and professional. I don't pay for "Anything can happen".