DO NOT USE ARAMEX!!!! EVER!

Is there a lower rating than one star? How do we hand out negative stars? This is by FAR THE WORST experience we as a company had the displeasure of enduring. The service is absolutely atrocious! The service delivery of this company would certainly go down in history as by far the worst I have every encountered. The website does not show you the actual ETA if you input the tracking number, which means you have the unfortunate experience of having to phone their call centre, which puts you on hold for more than 20 minutes , when they eventually answer, you get poorly trained employees whom has been sitting in, what I can only imagine is a damp wet torture dungeon, if their attitude is anything to go on. They will then log a case, only for absolutely nothing to happen, which then gives you the wretched luck of having to phone them again, twice a day for more than a week. When they eventually send you the documentation that you ask, neigh, begged for, not one single aspect of set documents is correct. How do you manage to mess up EVERY single thing that could be messed up? Do you cover this in your induction program or is incompetence a prerequisite for employment at this institution (and I use that word very very loosely) This company would be better off being run by blind ADHD cats, because what is currently happening in this place is just despicable and sad. I am of the opinion that everyone working here hates their job, their company and themselves. I would rather chew my own arm off then ever use this company again. the South African Postal service would be better. Catching a wild ***eon and attaching my parcel to them would yield better results and surely produce less frustration. I rue the day I ever had to deal with such a pitiful excuse of a company.