Dissatisfied customer

A parcel was send to me from PieterMartizburg left in2020/05/22. On the 26th I have not received the package, I then called Aramex to find out that the contact tel no was not correct on the way bill. The agent updated all the correct information with a note to call me. On the 28th still no package I then called again the agent then told me because there was no suburb on way bill and that is why I did not received my package, but I updated all the information on the 26th with the agent. And when I eventually received my parcel I noticed on the way ill all information was correct the physical adres PLUS SUBURB was CORRECT. Now I'm asking why did it take so long for me to receive my parcel where Aramex advertise that you will deliver to your door overnight but I waited 7 DAYS.