Dissapointed customer

I have been waiting for a parcel that was couried on the 07th of July 2018 from Highveld pick n pay to a residential address in Lephalale. The tracking number on the waybill is showing both on my side and when I contacted aramex customer service.

Apparently aramex has a tendency of returning with goods undelivered in Lephalale as this is not the 1st time. My question is they can't reach certain areas of the county why they take our goods to begin with?

Tracking number :DBP ********** 5201. I need my parcel urgently. I am freaking out since my friend was in the same dilemma and till today hasn't received her parcel that was sent via Aramex.

Please do something about your poor s ervice.

Dissapointed customer