Dismal and dishonest

I am on day 3 of waiting for a delivery, only to get a message at the end of the day saying I was unavailable to receive the parcel.

This is not the first time, it’s happened to at least three of my parcels this year alone.

The East London listed customer care line only has pre-recorded audio. I held for 7 minutes and never got to speak to an actual human being.

The retailers who use Aramex’s services to deliver in East London should honestly consider using other couriers.