Disgusting, dispicable, no empathy service!!!!

I placed an order with a nail product supplier from JHB, I order every month and recieved my delivery no problem, I placed an order in june and my supplier confirmed it was shipped on the 7/06/2021, Ive now spoken to so many people, that give you the run around, I first spoke to Lee, then Lynne, then Magdeline, then Shamiela and eventually I recieved a call from Norma who is supposed to be a team leader or superviser. She told me she will get a driver to go to the drop box and check that my package has been picked up. When I called in this morning and had to leave a message with Bheka who is of no assistance, she was told by Norma to get my waybill number which I have given to so many people that I even know it out of my head, I asked Bheka how can Norma not know the details of my query. I told bheka I will hold on for norma and bheka just dropped the call. Aramex customer service stinks!! they dont care that you pay for your delivery because they all ready got their money. They make you the person waiting for your parcel do all the run around, they dont call you back at all. I laid a complaint and recieved no assistance and I see im actually wasting my time doing this review.