NL
Nadine L

1 reviews | Active since Mar 2019

11 May 2021, 16:29

Disappointed

I have used aramex for the past 3 deliveries I had.. its was the most unpleasant experience for me as a client. The first instance I had take leave because I received a message that my parcel will be due today. I waited the whole day and made numerous calls to enquire. I was ensured that it will be delivered however I had no delivery. The package was delivered the next day. Which means I had a days unpaid leave. On a 2nd instance I had the same scenario where I had to take leave.. and then no one showed.. I called over n over and they told me it will come.. eventually it cake at 9pm... after me making a fuss...after a whole day of waiting. And today the 11th of may I have the same issue.. I waited from morning.. I even called early morning to ask about my delivery to ensure the same error doesn't happen and yet I have no answers still. This is absolute bull****. As a client that had to take leave and then all those days of unpaid leave goes for nothing. Just waiting on empty promises.. I would like to inform everyone who is reading this to not use aramex.. rather use poster. They always accurate. Aramex is quick to take your money but they don't deliver. I would never use aramex again. I have made so many calls to aramex where they either say that the package is back at the depot or that they came and no one answered...which is lies ..as I was always at home.. so they are built on lies.

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