1 reviews | Active since Jan 2017
delivery of the parcels
<p>I am disappointed in the service I received from Aramex after I struggle to get my parcel from them that was posted from jhb last week</p>
Dear LudweMekuto-Luzipho
Thank you for bringing this matter to our attention.
Please be advised that we attempted to make contact with you to acquire the waybill number in question in order for us to investigate the delay and provide you with our findings
May you please email us the waybill number to commence with the investigations and remedy any errors from reoccurring.
Our email address is ***
Kind Regards
Customer Care Johannesburg - Aramex SA
Dear LudweMekuto-Luzipho
Thank you for bringing this matter to our attention.
Please be advised that we attempted to make contact with you to acquire the waybill number in question in order for us to investigate the delay and provide you with our findings
May you please email us the waybill number to commence with the investigations and remedy any errors from reoccurring.
Our email address is ***
Kind Regards
Customer Care Johannesburg - Aramex SA
Dear LudweMekuto-Luzipho
Thank you for your prompt response.
Upon investigating this parcel, We were made aware that the shipment was dropped after the ground courier had left the area and the parcel was only collected on Monday.
Collections at all Drop Boxes take place during working days between 3pm and 4pm unless otherwise stated. Upon receipt of your parcel, it was forwarded to the entity that would execute delivery which is our Port Elizabeth branch.
The shipment was scanned out for delivery yesterday and delivery failed because the ground courier was advised to deliver in Markman township. The full address was not supp****. Another attempt was made today and at the delivery address no one wanted to acknowledge receipt of the parcel.
The parcel is with our PE branch and require alternative delivery details in order to execute delivery successfully.
Please may you provide us with alternative details.
Kind Regards,
Customer Care Johannesburg - Aramex SA
Dear LudweMekuto-Luzipho
Thank you for your prompt response.
Upon investigating this parcel, We were made aware that the shipment was dropped after the ground courier had left the area and the parcel was only collected on Monday.
Collections at all Drop Boxes take place during working days between 3pm and 4pm unless otherwise stated. Upon receipt of your parcel, it was forwarded to the entity that would execute delivery which is our Port Elizabeth branch.
The shipment was scanned out for delivery yesterday and delivery failed because the ground courier was advised to deliver in Markman township. The full address was not supp****. Another attempt was made today and at the delivery address no one wanted to acknowledge receipt of the parcel.
The parcel is with our PE branch and require alternative delivery details in order to execute delivery successfully.
Please may you provide us with alternative details.
Kind Regards,
Customer Care Johannesburg - Aramex SA
Dear LudweMekuto-Luzipho
Arrangements for delivery are being made and contact will be made with you shortly.
Kind Regards,
Customer Care Johannesburg - Aramex SA
Dear LudweMekuto-Luzipho
Arrangements for delivery are being made and contact will be made with you shortly.
Kind Regards,
Customer Care Johannesburg - Aramex SA
Dear LudweMekuto-Luzipho
According to the delivering branch, they advised that they made contact with you yesterday and arrangements were made for delivery to take place today.
Kind Regards,
Customer Care Johannesburg - Aramex SA
Dear LudweMekuto-Luzipho
According to the delivering branch, they advised that they made contact with you yesterday and arrangements were made for delivery to take place today.
Kind Regards,
Customer Care Johannesburg - Aramex SA
its 2pm now.I'm still waiting for my parcel and I'm going home 3pm
its 2pm now.I'm still waiting for my parcel and I'm going home 3pm
Dear LudweMekuto-Luzipho
We have made contact with you regarding the delivery of your parcel.
Kind Regards,
Customer Care Johannesburg - Aramex SA
Dear LudweMekuto-Luzipho
We have made contact with you regarding the delivery of your parcel.
Kind Regards,
Customer Care Johannesburg - Aramex SA
you promise to deliver my parcel today but you didn't.I call you many times today.you foun me half past four for what because I told you yesterday that I 'm at work until 3pm.half four I'm gone alreadyi've been in this crisis since Monday.now don't know what must I do.because it's clear you don't want give me my parcel
you promise to deliver my parcel today but you didn't.I call you many times today.you foun me half past four for what because I told you yesterday that I 'm at work until 3pm.half four I'm gone alreadyi've been in this crisis since Monday.now don't know what must I do.because it's clear you don't want give me my parcel