Delivery not done

Delivery not done. The delivery guy made arrangements to deliver my parcel Friday ( 3/11/2017) and never delivered.

I am extremely disappointed by the level of incompetence by Aramex.

I used the drop box at pick n pay Brackenfell HYPER for delivery at Kaulele SPS R61near mabelentombi Why did the delivery guy call on the 2nd to say he will come the next day then not pitch? I am livid. I want my parcel