Dbp***..... Where's my parcel and why am I not being called?

I've been waiting for my parcel to be delivered, when I check on the tracking number it says I need to update my address!!!.

How can I do that whilst you guys don't even have it make the time to call me to ask these details!?

I want my Parcel to be delivered today!! 🚮🚮

That's my tracking number : Dbp***

I always have to complain to get a service from you guys 🚮🚮