1 reviews | Active since Mar 2017

23 Mar 2017, 07:07

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<p>Hi</p> <p>I think aramex sa is very bad company to delivery with. They delivered a pcl to the wrong person, thats what jaack botma the risk managers said to me. Now the seniors of the company said to me on email yesterday that they have policy in place. And not liable for loss of item.</p> <p>No I have a tracking no but no pcl and after paying all the customs and duties and vat, almost two months gone by from date of courier. And NOTHING !!!!</p> <p>Be very careful with this company.</p> <p> </p> <p> </p>

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Replies (1)
Aramex South Africa
Aramex South Africa's reply23 Mar 2017, 07:38
Official

Dear Fareed

Thank you for bringing this matter to our attention.

We apologize that your experience with Aramex was not a pleasant one. We have escalated the matter for a detailed report and contact will be made with you shortly.

Kind Regards

Customer Care Johannesburg - Aramex SA