Customs need money for their year end party! Support Aramex and donate!!!

I bought a parcel on eBay from Australia. Used Aramex Global Shopper. First a large number of emails between customs and Aramex were uploaded - no communication to me! Eventually I got into contact with the Aramex customs team. Just to hear that there was a DOUBLE penalty issued by customs, because the origin was declared incorrectly. I sent them the EBay invoice, which indicates the parcel was sent from Australia. But no - these *******s opened the parcel, and decided it originated from China! Now they hold me responsible for the penalties => 2x R1500 = R3000!!!!!! What is this ****** ******* country coming to? Aramex gave me an unsatisfactory answer when I queried the validity of this issue. One of the penalties was because of an incorrect number filled in by an Aramex clerk. But no - since the invoice was not very clear, it is not our fault! You just have to pay, sir.

Is there any alternative to Aramex Global Shopper? I have been using them for 4 years now. This, I think, was the last time. Their rates went up by almost 70% since before lockdown. And then these penalties are issued, without me having done anything. It really sucks!