COMPLAIN

I AM VERY ANGRY YOUR SERVICE IS SO BAD I CALLED IN ON THE 20/10/2021 TO CHECK WHEN WILL MY PARCEL BE DELIVERED ORDER NUMBER:*** AND THE LADY I SPOKE TO SAID TO ME I WILL GET AN EMAIL BY FRIDAY WHICH WAS THE 22/10/2021 TODAY IT IS THE 25/10/2021 I HAVE NOT RECEIVED MY PARCEL EVEN THE EMAIL HAS NOT COME THROUGH THIS MORNING I CALLED *** I HAVE BEEN HOLDING FOR MORE THAN 10 MINUTES THE PHONE IS JUST RINGING WITH NO ANSWER. MY PARCEL WAS SUPPOSE TO DELIVERED TO ME THE LATEST IT SAID THE 19/10/2021 I WANT TO KNOW WHEN CAN I GET MY PARCEL AND WHY IS YOUR SERVICE SO BAD I DEMAND FEEDBACK BY CLOSE OF BUSINESS TODAY