Care less attitude

Are you serious??? So now we will get paid late by our customer as we cannot invoice out until all invoices have been captured ? Please escalate to someone with authority and willing to assist customers

Jan Van Crombrugge Managing Director Sagentra Distribution (Pty) Ltd Building 28, Waterford Office Park ,Maroeladal , Gauteng. RSA P O Box 70813 Bryanston, 2021, Gauteng. Tel: +27 (0) 11 ***. Direct Line : +27 (0) *** Mobile +***7

From: Gcobisa Zangqa <***> Sent: Tuesday, 10 January 2023 14:28 To: Jan van Crombrugge <***>; Malcolm Adimulam <***>; Moipone Motautona <***>; ALL JNB Customer Service - South Africa Express <***> Cc: Bongiwe Ngema <***> Subject: RE: ***

Dear Jan,

Invoicing period is currently on hold. We will forward invoice once it is available.

Gcobisa Zangqa Contact Center Executive -Express Aramex International LLC. – South Africa T. +***0 A. 1 Quark Crescent,Linbro Business Park,Sandton,2196

From: Gcobisa Zangqa <***> Sent: Tuesday, January 10, 2023 2:15 PM To: Jan van Crombrugge <***>; Malcolm Adimulam <***>; Moipone Motautona <***>; ALL JNB Customer Service - South Africa Express <***> Cc: Bongiwe Ngema <***> Subject: RE: ***

Dear Jan,

I have sent email to follow up on invoices. I will forward to you once received.

Gcobisa Zangqa Contact Center Executive -Express Aramex International LLC. – South Africa T. +***0 A. 1 Quark Crescent,Linbro Business Park,Sandton,2196

From: Jan van Crombrugge <***> Sent: Tuesday, January 10, 2023 2:10 PM To: Malcolm Adimulam <***>; Moipone Motautona <***>; ALL JNB Customer Service - South Africa Express <***> Cc: Bongiwe Ngema <***> Subject: RE: ***

[CAUTION: EXTERNAL EMAIL] This email originated outside of Aramex. DO NOT CLICK on LINKS or ATTACHMENTS unless you recognize the sender and know the content is safe. If you suspect the email to be a SPAM or a PHISHING email, please forward the email to ***. #BeCyberSmart

COULD SOMEBODY IN YOUR HIGHLY INEFFICIENT ORGANISATION PLEASE HAVE THE DECENCY TO RESPOND ??