Can never reach the

<p>it is completely mission impossible to get through to this company, i have to hold for more than 15 mins each time i call and after all that, i still do not get any assistance. I have a parcel which has been with them for more than 10days, on the tracking status, it says that its awaiting payment, in the interim, no one has contacted me regarding this, i am extrememly frustrated ad will never use them again</p>